Terms & Conditions
Connex is an authorized retailer distributor for varying service providers. All technical issues with phones or service plans must be addressed to such service providers or manufactures individually.
Certain services offered on or through the Site may require you to open a Customer Account ("Account"). You are responsible for maintaining the confidentiality of your Account information, including your password, and for all activity that occurs under your Account. You agree to notify Connex immediately of any unauthorized use of your Account or password, or any other breach of security. You may be held liable for losses incurred by Connex or any other user of the Site due to someone else using your password or Account. You may not use anyone else's password or Customer Account at any time. You may not attempt to gain unauthorized access to the Site. Should you attempt to do so, assist others in making such attempts, or distributing instructions, software or tools for that purpose, your Account shall be terminated. You agree to provide Connex with accurate, current and complete information about yourself and your billing information as prompted by the registration process, and to keep that information up-to-date.
CONSENT TO COLLECTION, USE & DISCLOSURE OF YOUR PERSONAL INFORMATION.
The Site is intended for use by individuals over the age of 18. The Site is not intended for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this Site.
CONDITIONS OF SALE AND PAYMENT TERMS.
To purchase any goods and/or services on the Site, you must be at least eighteen (18) years of age or the applicable state age of majority
Prior to the purchase of any goods or services on the Site, you must provide Connex with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to Connex, you hereby agree that you authorize Connex to charge your card the purchase amount. All charges from those sales are subject to the Connex Return Policy.
METHODS OF PAYMENT, CREDIT CARD TERMS AND TAXES.
All orders placed on this site are subject to product availability and will be shipped according to Connex’s shipping policies. In the rare event that your order never arrives, notification of lost items must be received within thirty (30) days from receipt of the shipping confirmation e-mail. Please review the Shipping & Handling section in our Help page for additional information on shipping times, rates and policies.
ORDER ACCEPTANCE POLICY.
Your receipt of an electronic order confirmation or other form of order confirmation does not signify Connex’s acceptance of your order, nor does it constitute confirmation of Connex’s offer to sell. Connex reserves the right at any time after receipt of your order to accept or decline your order for any reason. Connex further reserves the right any time after receipt of your order, without prior notice to you and for any reason, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Connex upon its delivery of products or services that you have ordered. Connex may require additional verifications or information before accepting any order.
NO RESPONSIBILITY TO SELL MISPRICED PRODUCTS OR SERVICES.
Connex shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Connex shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Connex shall issue a credit to your credit card in the amount of the charge. Individual bank policies will dictate when this amount is credited to your Account.
MODIFICATIONS TO PRICES OR BILLING TERMS.
Connex reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site or by e-mail delivery to you.
SERVICE AND SUPPORT FOR GOODS SOLD.
Requests for technical service and support should be made directly to the Carriers or the applicable Phone Manufacturer in accordance with their terms and conditions.
All sales made through the Site are subject to the Connex Return Policy. For a complete explanation of the return policy, please see Connex Return Policy.
DISCLAIMER OF WARRANTIES.
By using the Site, you expressly agree that use of the Site is at your sole risk. The Site is provided on an "AS IS" and "as available" basis. Neither Connex nor its Associates warrant that use of the Site will be uninterrupted or error-free. Neither Connex nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Site or the products or services offered for sale on the Site. Further, Connex makes no representation that content provided on the Site is applicable to, or appropriate for use in, all locations. Connex and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, and merchantability or fitness for a particular purpose. No oral advice or written information given by Connex or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
LIMITATION OF LIABILITY.
Under no circumstances shall Connex or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Site, including but not limited to reliance by you on any information obtained from the Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Connex has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Connex may terminate your Account or access to the Site at any time, for any reason, without notice, in its sole discretion. You are personally liable for all orders placed and charges incurred prior to termination.
YOU AGREE THAT CONNEX WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ACCESS TO THE SITE OR YOUR ACCOUNT.
Connex reserves the right to change, suspend or discontinue any or all aspects of the Site at any time, without notice, in its sole discretion. If you become dissatisfied with the Site, your only recourse is to immediately discontinue use of the Site.